Finally Joined the YMCA
I am a little late jumping on the YMCA bandwagon, but I did finally do it and I am so pleased with my decision. Mind you, I have been a member for just less than 24 hours at the Boll Family YMCA and have only taken one class so far. You really need only one tour to appreciate the value of this establishment to the city. When I arrived at the front desk yesterday after work, I was one of many vying for attention. A very well dressed man made sure my wait for a tour was as painless as possible. I got a private tour of the facilities and was introduced to one of many staff members. I could not believe how polite each and every one was. At first I was floored by what a well trained staff they had, but then I realized that the difference was that everyone who was using the facilities and working for the facility really wanted to be there. The staff members are a valuable parts of the experience and I look forward to making full use of all the exercise and arts programs available.
welcome to the Y!!! i’ve been enjoying that place ever since it opened… definitely one of the best establishments in the city…
it’s funny that you seem almost surprised to get good service at a business in the city…although i can’t blame you.
I must admit that any time I get very good customer service I am surprised and pleased, not only because it is in the city. I have had some terrible experiences and therefore do not always expect the best. The vibe at the YMCA is extremely positive all round. They have done a wonderful job hiring their staff and making you feel welcome.