Please and Thank You

What has happened to those two phrases “Please” and “Thank You”? Or heck, what has happen to common decency?

On my way home from work, I stopped at the Target at Northland to make an exchange. While waiting, the clerk directed a customer to the checkout lanes as she could not do their purchase at the customer service window. The next customer lit into the clerk for not helping the other customer, while the clerk tried to explain this was a rule at Target. Everything the clerk said was polite and reasonable, so when the customer accused the clerk of having an attitude I was shocked. It just seemed like the customer was in a bad mood and taking it out on the clerk.

It really saddened me to see the clerk treated so poorly over nothing, so I made an extra effort to be very polite and thankful. I know the clerk was just doing her job, but she was also do something that helped me out. Why shouldn’t I thank someone for good service? It amazes me how often my use of “please” and “thank you” surprises people and how often it has made someone’s day. It is just how I was raised. I think it is how all of our children should be raised – with manners and an understanding of how to be polite.

(Ok I feel better now)

1 Comment so far

  1. Jeppy (unregistered) on October 4th, 2005 @ 9:08 pm

    You know, I used PLEASE and THANK YOU with that traffic officer the other day — and it kinda worked. He said “I’ll see what I can do…” and when he came back, he said he could have written me up for 6 different tickets, but that he was only going to give me the one…

    Now that’s hospitality…

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